Secure Text Messaging: No More Phone Tag

secure text messages

When was the last time you answered your phone? These days, most people let it go to voicemail. Now, how quickly do you respond to a text message?  The days of phone tag have long since gone by. You know the drill – leave a message, wait for a return call, write an associated post-it note, and wait longer. Why?  Chasing down busy patients and securing information and signatures can be a full-time job. With FormDr, that frustrating workflow process can stay where it belongs – in the past. 

For quick communication on the go, FormDr’s text messaging feature sends a secure link to the patient via a text, inviting them to access HIPAA compliant online forms. Our forms are secure and customizable for your practice. What’s more, patients prefer texting. According to a 2021 study, 97% of respondents chose text messaging as their preferred communication tool.

Throw those sticky notes and phone logs away, give your admins a break from redialing, and start tracking progress in a more secure and accurate way by:

✓Getting notified as soon as your patient opens the texted forms link  

✓Automatically sending reminders

✓Receiving an email when forms submission is complete  

With a few clicks each day, office staff can initiate, track, and manage HIPAA-compliant forms requests, submissions, and complete patient charts. 

More complete information means increasing efficiency for staff, as well as better patient care, while leading to more meaningful patient visits, faster documentation, and efficient billing cycles with fewer denials.

See for yourself how FormDr can implement secure text messaging for your practice.  Set up a free 15-minute demo session today.