Centralized Inbox

Streamline communication with a Centralized Inbox, bringing all patient messages, form submissions, appointment requests, and follow-ups into one organized platform. Improve efficiency and responsiveness by managing all conversations in a single, easy-to-use hub.
HIPAA Compliant Centralized Inbox
HIPAA Compliant Centralized Inbox

All Patient Communication in One Centralized Inbox

Managing patient interactions across multiple channels can be overwhelming. FormDr’s centralized patient engagement inbox brings all communications—text messages, form submissions, voicemails, and appointment scheduling—into one easy-to-use inbox. No more switching between systems or missing important messages. Keep your team organized, improve response times, and ensure every patient receives the attention they deserve.

Streamline Patient Engagement with Seamless Collaboration

Healthcare teams work best when they’re connected. FormDr’s centralized inbox allows staff to collaborate in real time, make internal comments, and track patient interactions efficiently. Whether handling appointment requests, follow-up questions, or medication inquiries, your team can provide faster, more coordinated care—leading to higher patient satisfaction and improved operational efficiency.

HIPAA Compliant Centralized Inbox

Unify Patient Engagement With a Centralized Platform

  • Centralized Platform Inbox
  • Online Scheduling
  • Appointment Reminders
  • Online Intake Forms
  • Two-Way Texting
  • Mass Messaging
  • CRM for Healthcare
  • Care Opportunity Pipelines
  • Workflow Automation Builder
  • Electronic Signatures
  • Custom Reporting
  • EHR Integration Syncing
  • Mobile-Friendly Forms
  • Insurance Card Collection
  • Team Management
HIPAA Compliant Centralized Inbox

Reduce Response Times and Improve Patient Satisfaction

Patients expect quick and easy communication with their healthcare providers. FormDr’s patient engagement inbox ensures that every message is seen and addressed promptly, reducing delays and missed follow-ups. With automated message categorization and priority tagging, your team can respond faster, keep patients engaged, and enhance the overall patient experience.

Secure, HIPAA-Compliant Messaging for Peace of Mind

Patient privacy is critical, and FormDr’s centralized inbox is built with HIPAA-compliant security to keep sensitive information protected. With encrypted messaging, access controls, and audit logs, you can ensure that patient communications remain secure while maintaining compliance. Give your patients the confidence to communicate freely, knowing their data is safe.

HIPAA Compliant Centralized Inbox

Book a Free Consultation

Schedule a consultation with us to learn more

FormDr gives your business everything needed to easily connect with and engage your patients. We help practices who:

  • Are needing to streamline patient engagement and practice management
  • Are printing paper forms or sending a PDF or Word Doc for patients to complete
  • Are manually scheduling appointments and follow ups with patients over phone
  • Are being asked by patients to text as their preferred form of communication

Discover More Features

Setup HIPAA compliant online forms. Streamline your process of collecting information from patients.
Reporting

Custom Reporting

Monitor text messaging effectiveness to see patient response rates, track appointment scheduling trends to reduce no-shows, and analyze phone call data for improved communication. Gain insights into your opportunity pipeline to identify potential patients and increase conversions, while leveraging mass messaging analytics to measure outreach success.

User Management

Interoperability

FormDr provides interoperability and customization solutions for every need, including Open API and select EMR / EHR integrations.

Prefilled HIPAA Compliant Forms

Prefilled Forms

Send a prefilled contracts, agreements, and forms to have patients securely sign forms customized for them. Create financial contracts with pricing specific to the patient.

Encrypted PHI

Encrypted PHI ePHI

All PHI is encrypted in transit and at rest—while being submitted back to your account and at rest in our database. Protect sensitive data with fully encrypted patient submissions.