Outside of work, do you find yourself answering personal phone less and less? These days, most people let it go to voicemail. Now, how quickly do you respond to a text message? The days of phone tag are moving into the past. With patient phone calls, you know the drill – leave a message, wait for a return call, write an associated post-it note, and wait longer. Why? Chasing down busy patients and securing information and signatures can be a full-time job. With FormDr, that frustrating workflow process can stay where it belongs – in the past.
For quick communication on the go, don’t forget that FormDr’s text messaging feature sends a secure link to the patient via a text, inviting them to access your HIPAA compliant online forms. And it’s a fact, patients prefer texting. According to a 2021 study, 97% of respondents chose text messaging as their preferred communication tool.
Throw those sticky notes and phone logs away, and make sure you are tracking patient progress in a more secure and accurate way by:
✓Getting notified as soon as your patient opens the texted forms link
✓Automatically sending reminders
✓Receiving an email when forms submission is complete
Need a refresher on how to send a text message invitation? Don’t forget you can fully customize your text invitations too. Check out the FormDr Guide for a full breakdown.