Secure Text Messaging: No More Phone Tag

secure text messages

Outside of work, do you find yourself answering personal phone less and less? These days, most people let it go to voicemail. Now, how quickly do you respond to a text message?  The days of phone tag are moving into the past. With patient phone calls, you know the drill – leave a message, wait for a return call, write an associated post-it note, and wait longer. Why? Chasing down busy patients and securing information and signatures can be a full-time job. With FormDr, that frustrating workflow process can stay where it belongs – in the past. 

For quick communication on the go, don’t forget that FormDr’s text messaging feature sends a secure link to the patient via a text, inviting them to access your HIPAA compliant online forms. And it’s a fact, patients prefer texting. According to a 2021 study, 97% of respondents chose text messaging as their preferred communication tool.

Throw those sticky notes and phone logs away, and make sure you are tracking patient progress in a more secure and accurate way by:

✓Getting notified as soon as your patient opens the texted forms link  

✓Automatically sending reminders

✓Receiving an email when forms submission is complete  

Need a refresher on how to send a text message invitation? Don’t forget you can fully customize your text invitations too. Check out the FormDr Guide for a full breakdown.