Managing patient interactions across multiple channels can be overwhelming. FormDr’s centralized patient engagement inbox brings all communications—text messages, form submissions, voicemails, and appointment scheduling—into one easy-to-use inbox. No more switching between systems or missing important messages. Keep your team organized, improve response times, and ensure every patient receives the attention they deserve.
Healthcare teams work best when they’re connected. FormDr’s centralized inbox allows staff to collaborate in real time, make internal comments, and track patient interactions efficiently. Whether handling appointment requests, follow-up questions, or medication inquiries, your team can provide faster, more coordinated care—leading to higher patient satisfaction and improved operational efficiency.
Patients expect quick and easy communication with their healthcare providers. FormDr’s patient engagement inbox ensures that every message is seen and addressed promptly, reducing delays and missed follow-ups. With automated message categorization and priority tagging, your team can respond faster, keep patients engaged, and enhance the overall patient experience.
Patient privacy is critical, and FormDr’s centralized inbox is built with HIPAA-compliant security to keep sensitive information protected. With encrypted messaging, access controls, and audit logs, you can ensure that patient communications remain secure while maintaining compliance. Give your patients the confidence to communicate freely, knowing their data is safe.
FormDr gives your business everything needed to easily connect with and engage your patients. We help practices who:
Emailing new patient intake forms risks the interception of PHI. FormDr is HIPAA compliant, all patient data is encrypted in transit and rest. A Business Associate Agreement is included with your account.
Invite your team to your account and grant permissions to the exact features each user needs. Lock down assistant user accounts and give them read-only access, or give them full administrative controls.
Create administrative accounts by department, location, or clinic. Filter and segment your organization by setting up additional administrative users.
Streamline communication with a Centralized Inbox, bringing all patient messages, form submissions, appointment requests, and follow-ups into one organized platform. Improve efficiency and responsiveness by managing all conversations in a single, easy-to-use hub.
