Managing patient interactions across multiple channels can be overwhelming. FormDr’s centralized patient engagement inbox brings all communications—text messages, form submissions, voicemails, and appointment scheduling—into one easy-to-use inbox. No more switching between systems or missing important messages. Keep your team organized, improve response times, and ensure every patient receives the attention they deserve.
Healthcare teams work best when they’re connected. FormDr’s centralized inbox allows staff to collaborate in real time, make internal comments, and track patient interactions efficiently. Whether handling appointment requests, follow-up questions, or medication inquiries, your team can provide faster, more coordinated care—leading to higher patient satisfaction and improved operational efficiency.
Patients expect quick and easy communication with their healthcare providers. FormDr’s patient engagement inbox ensures that every message is seen and addressed promptly, reducing delays and missed follow-ups. With automated message categorization and priority tagging, your team can respond faster, keep patients engaged, and enhance the overall patient experience.
Patient privacy is critical, and FormDr’s centralized inbox is built with HIPAA-compliant security to keep sensitive information protected. With encrypted messaging, access controls, and audit logs, you can ensure that patient communications remain secure while maintaining compliance. Give your patients the confidence to communicate freely, knowing their data is safe.
FormDr gives your business everything needed to easily connect with and engage your patients. We help practices who:
Configure a HIPAA compliant form kiosk page to display new patient registration forms, consent forms, and more.
Keep a detailed record of your account and export your history as a CSV Excel file or Google Sheet. Quickly export every event from your account; or, select a date range or user’s history to export.
All PHI is encrypted in transit and at rest—while being submitted back to your account and at rest in our database. Protect sensitive data with fully encrypted patient submissions.
Monitor text messaging effectiveness to see patient response rates, track appointment scheduling trends to reduce no-shows, and analyze phone call data for improved communication. Gain insights into your opportunity pipeline to identify potential patients and increase conversions, while leveraging mass messaging analytics to measure outreach success.
