Many practices survey their patients without a clear understanding of why they’re collecting data and how they plan to implement improvements based on the responses they receive. It’s important to define what you’re goals are when collecting patient satisfaction surveys. There are two questions in particular that should be included to provide valuable feedback:
“Would you recommend our practice to a family member or friend?”
This question is essential to determining the feelings of satisfaction and trust in your practice. A patient’s willingness to recommend your practice to friends and family is a solid way to measure their actual satisfaction with the care they receive.
“What could we have done better?”
Concluding your patient satisfaction survey with an open-ended question allows patients to provide feedback on issues you may not have considered. The answers can offer deeper insight into patient experience and their relationship with the practice.
Always get the information you need with required fields. Patients can only submit patient satisfaction surveys when they complete all of your required fields. Never receive an incomplete survey again.
Collect electronic patient signatures before the appointment. Easily give your patients the ability to digitally sign medical consent forms with their phone, tablet, or computer.
Have your patient take a picture of their insurance and ID cards. New patients will automatically upload a photo of their card information, so you can verify it before the appointment.
Have your patient enter information once and have it autocomplete throughout your medical consent form online. Automatically populate PHI directly into additional fields and medical consent forms.
Patients sign and submit medical consent forms securely to your online account. Review and manage completed medical consent forms before the appointment.
Only show information that is relevant to the patient with conditional logic medical consent forms. Make it simple for your patients to complete your medical consent forms and improve the accuracy of the data you receive with conditional logic.
FormDr gives your practice everything needed to easily send and receive HIPAA compliant forms online. We help practices who:
